Claim Procedures for Motor Third Party Liability (Traffic)

1. Prepare your vehicle, the identity information of the person/institution that your vehicle belongs to, and other documents that we will need during the damage process.

• The traffic accident report from the police or gendarmerie (certified), or Material Damage Accident Report

• Alcohol report (certified)

• Copy of license

• Copy of driving license

• Copy of policy

• Firefighter report in case car burns in the fire

• Photos of the damage

• If there is bodily damage, prepare the following documents in addition to the above.

• In case of death

• • Certificate of inheritance

  • Copy of the Certificate of Identity Register

  • Certificate of Income

  • Autopsy report

  • If there is compensation paid to the heirs by our insured as a result of the court decision; the court order, execution order, and payment receipt

• In case of disability

• • Copy of the Certificate of Identity Register

  • Certificate of Income

  • All medical, operation, discharge, etc., reports related to received treatments

  • Medical committee report received from a full-fledged hospital

  • If there is compensation paid to the heirs by our insured as a result of the court decision; the court order, execution order, and payment receipt

  • *Documents are standard, but additional documents may be requested depending on the nature of the damage.

• In case of injury

• • Hospital discharge (epicrisis) report

  • Original copies of treatment expense invoices

If necessary, additional information or documents may be requested from you in addition to the ones written above. Please click here for a detailed list.

2. Notify us of your claim, and we will create your file.

Ray Sigorta Call Center: 444 4 729

3. Note the file number informed by the Call Center.

In this way, you will be able to access information about the file as soon as possible.

4. Take your vehicle to service

If your car is immobile or cannot be taken to the service, act in accordance with the directions of our Call Center.

Choose the best service for your vehicle.