Claim Procedures

We make your life easier in difficult moments

You are in the right place to make a claim for a damage or find out about your current claim status.

Claim File Inquiry

Click here to benefit from the services offered free of charge under your policy.

Help Center
I want to file a claim

For which policy can we help you with?

Casco (MOD)

Ray Casco, Economic Casco, BoB (Baby on Board) Casco, Second Chance Casco, Princess Casco and Basic Casco

Motor Third Party Liability (Traffic)

Compulsory MTPL and BoB (Baby on Board) MPTL

Home

Evim Saray Home Insurance and Mandatory Earthquake Insurance (DASK)

Workplace

Workplace Assurance, İşler Rayında SME, PharmaRay Pharmacy Package and Ray Suit Hotel Package

What to do in case of a damage

Something bad happened to you? You’re in the right place to find out about what to do in case of an accident and how to claim afterwards.

Claim File Inquiry

You can check the status of your claim file created in line with your request, enter your bank account information (IBAN), and/or complete any missing information document.

Free services provided in the policy

Within the scope of your policy at Ray Sigorta, you have the right to benefit from many services free of charge, from roadside assistance to combi boiler-air conditioner maintenance, from locksmith service to vehicle disinfection with ozone.

Required documents in case of a damage

You can find the documents that you should prepare for the claim process

I want to file a claim

Hasar ve tazminat talebinde bulunmak veya mevcut talebinizin durumunu takip etmek için doğru yerdesiniz.

Hasar İhbar Bildirimi

Trafik ve Konut Sigortası poliçelerinizle ilgili hasar bildirimi yapabilir ve bildirimde bulunduğunuz hasar dosyanızla ilgili süreci bu sayfadan takip edebilirsiniz.

Nearest Agencies

Over 1600 Ray Sigorta agencies throughout Turkey are ready to deliver for your needs.

Nearest Auto Services

Authorized and Private Services, Express Repair Centers (HOM), and Glass Repair Services, whose number is increasing day by day, are ready to serve you with a sense of high customer satisfaction.

Nearest Healthcare Institutions

Turkey’s leading health institutions are ready to provide service for your health needs.

Policy Inquiry

You can access all the information you may need about your policy.

Claim File Inquiry

Hasar dosyanızın durumunu buradan inceleyebilir, banka hesap bilgisi (IBAN) ve eksik bilgi-belge girişi yapabilirsiniz.

Sağlık Sigortası Teminat Limit Sorgulama

Sağlık Sigortanıza ait teminat ve kullanım detaylarına buradan ulaşabilirsiniz.

Hasar İhbar Bildirimi

Trafik ve Konut Sigortası poliçelerinizle ilgili hasar bildirimi yapabilir ve bildirimde bulunduğunuz hasar dosyanızla ilgili süreci bu sayfadan takip edebilirsiniz.

Diş ve Check-up Randevu

Sağlık poliçesi (Baştan Aşağı Tamamlayan Sağlık, Acil Sağlık) kapsamındaki check up ve diş sağlığı paketi randevunuzu buradan alabilirsiniz.

About us

Our history, board of directors, news and more.

Investor Relations

Company information, public announcements, financial statements, annual reports and more.

Careers at Ray Sigorta

Working at Ray Sigorta, colleague experience, job postings and more.

What to do in case of a damage

Something bad happened to you? You’re in the right place to find out about what to do in case of an accident and how to claim afterwards.

Free services provided in the policy

Within the scope of your policy at Ray Sigorta, you have the right to benefit from many services free of charge, from roadside assistance to combi boiler-air conditioner maintenance, from locksmith service to vehicle disinfection with ozone.

Required documents in case of a damage

You can find the documents that you should prepare for the claim process

I want to file a claim

Hasar ve tazminat talebinde bulunmak veya mevcut talebinizin durumunu takip etmek için doğru yerdesiniz.

Claim File Inquiry

You can check the status of your claim file created in line with your request, enter your bank account information (IBAN), and/or complete any missing information document.

Hasar İhbar Bildirimi

Trafik ve Konut Sigortası poliçelerinizle ilgili hasar bildirimi yapabilir ve bildirimde bulunduğunuz hasar dosyanızla ilgili süreci bu sayfadan takip edebilirsiniz.

Nearest Agencies

Over 1600 Ray Sigorta agencies throughout Turkey are ready to deliver for your needs.

Nearest Auto Services

Authorized and Private Services, Express Repair Centers (HOM), and Glass Repair Services, whose number is increasing day by day, are ready to serve you with a sense of high customer satisfaction.

Nearest Healthcare Institutions

Turkey’s leading health institutions are ready to provide service for your health needs.

Policy Inquiry

You can access all the information you may need about your policy.

Claim File Inquiry

You can check the status of your claim file created in line with your request, enter your bank account information (IBAN), and/or complete any missing information document.

Trafik Sigortasi Hasar İhbar Bildirimi

Trafik Sigortası poliçenizle ilgili hasar bildirimi yapabilir ve bildirimde bulunduğunuz hasar dosyanızla ilgili süreci bu sayfadan takip edebilirsiniz.

Sağlık Sigortası Teminat Limit Sorgulama

Sağlık Sigortanıza ait teminat ve kullanım detaylarına buradan ulaşabilirsiniz.

Diş ve Check-up Randevu

Sağlık poliçesi (Baştan Aşağı Tamamlayan Sağlık, Acil Sağlık) kapsamındaki check up ve diş sağlığı paketi randevunuzu buradan alabilirsiniz.

About us

Our history, board of directors, news and more.

Investor Relations

Company information, public announcements, financial statements, annual reports and more.

Careers at Ray Sigorta

Working at Ray Sigorta, colleague experience, job postings and more.

News

Ray Sigorta’nın yenilikçi ürün ve hizmetlerine ilişkin duyurulara buradan ulaşabilirsiniz.

Legal Information

Information Security Policy