Claim Procedures

We make your life easier in difficult moments

You are in the right place to make a claim for a damage or find out about your current claim status.

Click here to benefit from the services offered free of charge under your policy.

For which policy we can help you with?

01
Have an official report prepared indicating the incident.

Police: 155

02
If necessary, file a criminal complaint with the prosecutor’s office.

03
Prepare a written statement about the situation you have experienced, including how you learned the fact and other details.

04
Get support from Ray Sigorta Call Center at 444 4 729 for your loss arising from legal expenses due to utilization of your identity information by malicious people without your knowledge, transportation in the legal process, expenses for communication, and unpaid leave during the legal process, cessation of commercial activity, etc.

01
Have an official report prepared indicating the incident.

Police: 155

02
If necessary, file a criminal complaint with the prosecutor’s office.

03
Prepare a written statement about the situation you have experienced, including how you learned the fact and other details

04
Get support from Ray Sigorta Call Center at 444 4 729 for your loss arising from legal expenses due to utilization of your identity information by malicious people without your knowledge, transportation in the legal process, expenses for communication and unpaid leave during the legal process, cessation of commercial activity, etc.

01
Make lost/stolen notice.

Citizen Interaction Center: 199

02
Make an application for a new identity card.

For necessary documents, please click here.

03
Keep the originals of the documents, receipts, or invoices for the expenses you made for the new identity application.

04
Claim indemnification regarding expenses incurred for the new identity card application by calling the Ray Sigorta Call Center 444 4 729.

01
Have an official report prepared indicating the incident.

Police: 155

02
File a complaint with the prosecutor’s office.

03
Prepare a written statement about the situation you have experienced, including how you learned the fact and other details, and keep it together with the filed complaint and official report.

04
Make a request in line with your needs by calling the Ray Sigorta Call Center at 444 4 729.

01
Have an official report prepared indicating the incident.

Police: 155

02
Prepare a written statement about the situation you have experienced, including details, and keep it together with the ATM receipt or bank receipt that you have withdrawn money from the ATM.

03
Make a request in line with your needs by calling the Ray Sigorta Call Center at 444 4 729.

01
Make a request in line with your needs by calling the Ray Sigorta Call Center at 444 4 729.

Sitemizin işlemesini sağlamak için yasal düzenlemelere uygun çerezler kullanıyoruz. Kullanılan çerezlerle ilgili detaylı bilgi almak ve çerezleri nasıl kullandığımızı incelemek ve çerezleri nasıl kontrol edebileceğinizi öğrenmek için Gizlilik ve Çerez Politikası'nı inceleyebilirsiniz.

Sitemizin işlemesini sağlamak için yasal düzenlemelere uygun çerezler kullanıyoruz. Kullanılan çerezlerle ilgili detaylı bilgi almak, çerezleri nasıl kullandığımızı incelemek ve çerezleri nasıl kontrol edebileceğinizi öğrenmek için Çerez Politikası'nı inceleyebilirsiniz.

OKUDUM