Claim Procedures

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You are in the right place to make a claim for a damage or find out about your current claim status.

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01
If needed, call the Police, Ambulance or Fire Brigade; if the Police have been called to the scene, do not move your vehicle until the police arrive.

Police: 155, Ambulance: 112 and Fire Brigade: 110

02
Take a photo of the accident site with the vehicle or vehicle(s) involved (if any) in the accident.
03
If possible, pull your vehicle and vehicle(s) involved in the accident (if any) to a location that will not disrupt traffic and where there is no danger to life.

04
Prepare the vehicle license and traffic insurance of your vehicle and the other vehicle(s) involved in the accident (if any) and the driving licenses of the driver(s).

05
Fill in and sign the accident report.

No paperwork!

Click to fill in the mobile accident report via the SBM mobile application.

01
If needed, call the Police, Ambulance or Fire Brigade; if the Police have been called to the scene, do not move your vehicle until the police arrive, and have an official report prepared.

Police: 155, Ambulance: 112 and Fire Brigade: 110

02
Take photos of your vehicle and the incident scene.
03
If necessary, pull your vehicle to a location that will not disrupt traffic where there is no danger to life.

04
Since you may need to prepare a written statement later, please take notes in as much detail as possible, including the incident, day, location, and estimated time interval of the incident.

It’ll Get Better

If you have MTPL Insurance (Traffic) from Ray Sigorta, we will provide you an assistance on how to claim a file.

I want to file a claim

Sitemizin işlemesini sağlamak için yasal düzenlemelere uygun çerezler kullanıyoruz. Kullanılan çerezlerle ilgili detaylı bilgi almak ve çerezleri nasıl kullandığımızı incelemek ve çerezleri nasıl kontrol edebileceğinizi öğrenmek için Gizlilik ve Çerez Politikası'nı inceleyebilirsiniz.

Sitemizin işlemesini sağlamak için yasal düzenlemelere uygun çerezler kullanıyoruz. Kullanılan çerezlerle ilgili detaylı bilgi almak, çerezleri nasıl kullandığımızı incelemek ve çerezleri nasıl kontrol edebileceğinizi öğrenmek için Çerez Politikası'nı inceleyebilirsiniz.

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